| Minutes of Vantage Point Program 02 - Wednesday 7th May |
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Minutes of Vantage Point Program 02 - Wednesday 7th May A Critical Blueprint for Pre-Sales, Customer Success, and Partner Enablement Using a Cohesive Content Strategy Does your company look anything like this? Different enablement organizations scrambling for a point solution, an industry specific demo, a role specific course, or a partner-centric curriculum. These focused technical and training resources become major silos of concepts and functionality that aren’t complimentary. This Vantage Point round table session featured Mike Casey, presales and solutions executive and Peter Fogelsanger, partnerships and enablement leader. Through their experiences in Enterprise Software and B2B SaaS, they shared how Training and Enablement leaders can be the catalyst for seamless customer experience from first touch demo through deep dive enablement using a more strategic approach. There were comments and discussion from attendees. Here are the recording, deck and transcript. Next Meetings in June Thursday 5th June, 8am Pacific, 11am Eastern, 4pm UK, 5pm Europe Thursday 26th June, 8am Pacific, 11am Eastern, 4pm UK, 5pm Europe Invitations will be sent out at least three weeks prior to the event. |