CEdMA recognizes both individuals and organizations who have moved customer education forward through various award programs.
- Innovation Award - recognizes creative approaches to solving problems on real-world projects; a successful outcome is less important than the approach. This must be an actual executed project, not just an idea.
- Impact Award - recognizes a program which as made a clearly measurable impact (such as ROI, attach rate, revenue, student satisfaction, etc.).
- Board membership services. Board members with more than 2 terms (>6 years of Board service) receive an “Emeritus Board Member” recognition badge.


Emeritus Board Members at 1st January 2025 (alphabetical order)
| Faez | Ahmed |
| Philip | Bourne |
| Norman | Buckberry |
| Tony | Coates |
| David | Day |
| Mike | Dowsey |
| Neil | Gregory |
| Jasmine | Huxtable-Wright |
| Dan | Johnson |
| Philip | Lawman |
| Simon | Maskrey |
| Kevin | Streater |
| Carl | Tanner |
| Steve | Watts |
| Annette | Wiesner-Albat |
| Huw | Williams |
| Joachim | Worf |